Quality Management is to maintain a high level of customer satisfaction through continuous assurance and improvements in information technology products and services by developing, documenting and maintaining a comprehensive quality management program.
Both Maximum customer satisfaction and highest quality are a declared goal and an important driver to achieve all defined goals on our way towards the business model ‘Trapeze 2020’.
All our European production sites are certified according to ISO 9001/14001We are certified according to ISO 9001/14001 at all European production sites. Our aim is the maintenance of this certification at the following locations: Neuhausen (CH), Elgeba (GER), Berlin (GER)
We improve and rework our processes and standards in quality and quality assurance.
We improve our quality management system by developing new and better measurements to continuously improve processes and products.
More transparency established for our customers using the method RAM:
Reliability, availability and maintainability are three system attributes, which are of enormous importance for system engineers, logisticians and users. Together they influence the economic life cycle costs of a system and its benefits.
Improvement of quality assurance by the FMEA method:
Failure Mode and Effects Analysis is a very structured, systematic technique for error analysis. It is the first step in a system reliability study.
For detailed information about our Quality and EHS policy, please contact Anil Kumar.
Director, Quality Management
Phone: +41 58 911 14 32
Master of Total Quality Management
B.Sc. Computer Science
CSQA, PMP®, ITIL® Expert, SAFe® Agilist
18 years’ experience in the field of quality & process management, leading teams and initiatives and process automation.
Deep experience leading global distributed teams in hard and software development.