Efficiently managing your crew and vehicles

Challenge: avoiding inefficiency

Successfully planning and delivering scheduled services is a significant challenge for any public transport operator. Aside from the daily requirement of dealing with scheduled and unscheduled absences in a way that ensures the smooth-running of services, the allocation team must also observe driving hours legislation; manage unexpected variations in planned services that occur during the operational day; and of course manage finances; monitoring the cost of covering scheduled routes.

The requirement for depots to manage hundreds of vehicles and hundreds or even thousands of drivers, is both a stressful and time-consuming process. There are also almost infinite opportunities for inefficiency. And for every mistake that sees a bus without an allocated driver or a bus that does not meet requirements - there's inevitably a passenger at a bus stop waiting for the vehicle that should be there. Surely there's a better way?

Solution: simplifying and streamlining processes

Employing a Duty and Vehicle Allocation System, simplifies and streamlines the process of allocating vehicles and drivers. The system has the potential to revolutionise traffic office operations, as human errors are eliminated and costs greatly reduced. The allocation team, empowered by accurate information and reporting, can operate in a relaxed environment, secure that they are working within legal limits, while the business also benefits from improved efficiency in terms of single data input and minimised overtime payments.

Finally, drivers benefit from easy, online access to a comprehensive portal, where they can access details of their duties and holidays, while they can also use the system to propose swaps, leaving them to focus on what they do best: transport passengers where they need to go in a safe and timely manner.

Reciprocal benefits

The Trapeze operation management solution ensures effective use of personnel and vehicles and provides a detailed overview of operations for each working day. It also offers a number of other key benefits, including:

  • More reliable service
  • Increased passenger satisfaction
  • Optimised paid working hours and reduced cost of staff management
  • Quick responses to changes and disruptions in the daily service - changes that can be very costly if they are not dealt with quickly and efficiently.