Passenger Information

Trapeze makes it easier to offer accurate information and interactive communication services to the public transport sector through a variety of media, including

  • call centers
  • web sites
  • automated phone (IVR) systems and
  • wireless devices.

Our solutions are flexible and modular, enabling you to plug in functionality as you need it.

Our passenger information systems form part of an enterprise transport IT system and can seamlessly integrate with intelligent transportation systems (ITS), including real-time vehicle location systems, wayside kiosks, on-board display systems, and ‘smart’ bus, tram and railway stops. Besides improving service with accessible, consistent and accurate information, these automated solutions help you build a loyal, long-term ridership.

 

Available Solutions

Passenger Information

Passenger information systems by Trapeze provide passengers with visual and acoustic real-time information always and everywhere.

Building loyal ridership often depends on how easily customers can access and use information about your service. In the “anywhere, anytime” information era, travelers expect quick answers to questions such as how to get from A to B with fewest transfers, where the closest accessible stop is located, or when the next train is arriving.

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Dynamic Passenger Information

Informed passengers are satisfied passengers. They expect reliability and on-time service. Passenger information systems from Trapeze supply real-time information anytime and anywhere, and this both by visual and audible means. This applies both to regular service and to exceptional situations such as operating trouble. Our systems provide up-to-the-minute information on the next trips and on assured transfers.

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