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Demand Response / School Transport

If you are working with demand response transport, including school transport, you are on the right page. Here you will find information that makes it easier to handle your daily tasks. Meet peers who explain how they have solved challenges related to the demand response world, and find information about solutions that can make your job easier and improve the results. We hope you enjoy the journey!

Reach your goals of more efficient demand response transport

Meeting the transport requirements of travellers with special transport needs, while balancing costs, is a serious challenge for those who plan and operate transport services for both young and elderly citizens, who are unable to use or have difficulties in using public transport.

IT solutions can help to manage demand responsive and flexible transport planning and operations, increase operational efficiencies and improve service to passengers.

Several players in the demand response sector have already experienced how the right IT solutions have helped them reach their goals. Read more about these experiences below.

Strætó handles short-notice trips better than ever

In the Icelandic capital of Reykjavik and the surrounding municipalities, the transport authority, Strætó, is responsible for both public bus transport and special needs transport. Of course, the requirement to respond to changes in transport requirements quickly and effectively is a requisite here. And, when the municipalities demanded a better way of dealing with short-notice trip bookings, Strætó realised it needed a new planning system. Meet operational manager Smarí Olafsson who tells what Strætó did.

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Västtrafik streamlines journey bookings

Is it possible to provide a better service for residents with special transport needs, and at the same time both save money and benefit the environment? This succeeded for Västtrafik. An investment in an integration between their existing booking and journey planner systems means that Västtrafik is now able to book the fastest, cheapest and most environmentally-friendly journey for people with just one work-stream, even though the journey may involve a combination of taxi, bus, train and special patient transport bus services.

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