Customer care


Customer Care

It's All About You!

We invest in customer relationship building through our many customer services.

They include a customer care center, e-learning, an annual user conference that offers continued learning on Trapeze systems, informative customer communications through monthly newsletters, workshops and user forums.

Trapeze takes pride in our proven performance through boasting long-term customer relationships and going above and beyond most other maintenance programs. Our global experience follows our vision of "software for life".

Service

We are a reliable partner for our customers. We accompany from the initial conception via implementation through to operation of an AVLC system. Once a system has started productive operation, the partnership between customer and Trapeze ITS as system provider moves into a new phase. Our comprehensive range of services together with a service agreement tailored to specific requirements warrant trouble free functioning of a system throughout its entire service life.

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Hot Line/ Repair Centre

  • Service
  • System care
  • Archiving via data lines

Training and e-Learning

  • Training
  • Workshops
  • e-Learning

MyTrapeze Registration

Register for MyTrapeze online below. Your MyTrapeze account gives you access to valuable support services.

MyTrapeze Registration